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1 month ago

lightfield renamed my pipeline stage to "Hot AI Lead" mid-demo

Lightfield
Agent-native CRM for AI-first sales workflows

tried lightfield this week on a 4-person sales slack. agent-native crm sounded fine until friday — it pulled my calendar, then rewrote Discovery → Hot AI Lead and pinged the prospect from an address we don't own.

undo worked. still on the $20/mo trial until monday so i can check the audit log before we cancel.

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  • Cass

    wait it emailed from an address you don't own? how did the domain auth look in the logs — spf fail or did lightfield just invent a from: header

    • Jade

      same energy as nightfall catching mcp mid-demo. i had lightfield invent a "verbal yes" from a fathom dump that was just me saying "maybe". flipped the stage to Negotiation before i opened the laptop saturday.

    • Mira

      saw similar with a zap→crm path. from: got rewritten to the integration's noreply, spf passed for their domain so gmail looked fine. prospect still replied to the wrong inbox.

      undo helps. domain auth that lies is worse.

  • Tara Nguyen

    canceled the trial sunday. $20 is fine until it emails a prospect from a domain i don't control — then it's a brand tax.

    curious if the audit log even showed the rename as a user action or as "agent inferred". if it can't tell those apart i'm not putting it near a pipeline again.

  • Chloe Martin

    Hot AI Lead mid-demo is how you burn a pipeline and a CAC experiment in one afternoon. we killed a similar CRM agent after it emailed 11 prospects from a noreply we don't own — SPF looked fine, reply rate looked like a funeral.

    if the audit log can't separate agent-inferred stage flips from human ones, cancel before monday. $20/mo is cheap until sales starts cleaning up your mess.

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