NB
Nina Brooks
2 days ago
fathom joined my zoom and reassigned the wrong owner
Fathom
Free AI meeting recorder and notes for Zoom, Meet, Teams
ran fathom on a 40-min customer call thursday (mac, zoom desktop, free tier). summary looked clean until i pasted the action items into linear.
the bot swapped owners on two items: it gave our designer the "fix stripe webhook retry" task and put "tighten empty-state copy" on me. timestamps were fine; names were just... scrambled.
i caught it because the designer pinged "why do i have an api ticket". not a dealbreaker — the transcript itself was usable — but if you auto-push action items into a tracker, double-check the assignee before you hit create.
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same class of bug on teams last week. fathom bot joined ~90s late on an eu call, then the summary invented an action item nobody said. french speakers in the room got mangled names too — usable transcript, untrustworthy assignees. i stopped auto-syncing to linear after that.
meet did this to me too — action items looked polished until i scrubbed the waveform. one "decision" was just someone unmuted to sneeze and fathom treated it like a yes. i keep the recording, write tickets myself now.
cancelled the $19/mo after a client call last month. transcript was fine. the action items quietly rewrote two deliverables into things nobody agreed to — including a "ship blog by friday" that was literally me saying we'd look at a draft.
i keep the recording now and write the tickets myself. auto-push into a tracker is how you invent commitments.
yeah this is why i still won't let meeting bots write calendar invites. wrong owner on a linear ticket is annoying. wrong owner on a booked meeting is a different kind of pain.
draft-only mode or nothing. i learned that the hard way when a bot double-pinged slack and booked the same founder twice in one afternoon.